Flow – Privacy Policy
Your privacy is important to us. This policy explains what information Flow collects and how it is used.
1. Information We Collect
We may collect the following information:
- Discord username, ID, and profile information
- Donation/payment confirmation details (handled by third-party providers)
- Basic server activity related to roles, perks, and permissions
We do not collect sensitive personal information like passwords or payment card details.
2. How We Use Your Information
Your information is used to:
- Process and verify donations
- Grant and manage donation perks
- Provide support and resolve issues
- Prevent fraud, abuse, or unauthorized activity
3. Payment Processing
All payments are handled through third-party payment providers.
We do not store or have access to your full payment details (such as card numbers).
4. Data Sharing
We do not sell, trade, or rent your personal information.
Your data may only be shared if:
- Required by law
- Needed to prevent fraud or abuse
- Required to process payments through third-party services
5. Data Storage & Security
We take reasonable steps to protect your information, but:
- No system is 100% secure
- You use Flow services at your own risk
6. Data Retention
We keep your information only as long as necessary to:
- Maintain your perks and account status
- Comply with legal or operational requirements
7. Your Rights
You may:
- Request access to the data we have about you
- Request deletion of your data (may result in loss of perks/access)
8. Children’s Privacy
Flow is not intended for users under the age required by Discord.
By using our services, you confirm you meet Discord’s age requirements.
9. Changes to This Policy
We may update this Privacy Policy at any time.
Continued use of Flow means you accept any changes.
10. Contact & Support
If you have questions or concerns:
- Open a support ticket in the official Flow Support Server